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»ó¼¼¼³¸í ÇØ´ç Kayako eSupport ¼ÒÇÁÆ®¿þ¾î´Â ´ÙÁßÀÇ ÀÔ·Â °ËÁõ Ãë¾àÁ¡µé¿¡ Ãë¾àÇÏ´Ù. Kayako eSupport´Â PHP·Î Á¦ÀÛµÈ ÇïÇÁ µ¥½ºÅ©(help desk) Áö¿ø ½Ã½ºÅÛÀÌ´Ù. Kayako eSupport 2.x´Â ´ÙÁßÀÇ ÀÔ·Â °ËÁõ Ãë¾àÁ¡µé¿¡ Ãë¾àÇÏ´Ù. ÀÌ Ãë¾àÁ¡µéÀº ¿ø°ÝÁöÀÇ °ø°ÝÀڵ鿡 ÀÇÇØ Cross-Site Scripting°ú SQL ÁÖÀÔ °ø°ÝµéÀ» ¼öÇàÇÏ´Â µ¥ µµ¿ëµÉ ¼ö ÀÖ´Ù.

1) ´ÙÁßÀÇ SQL ÁÖÀÔ Ãë¾àÁ¡µé: "index.php" ½ºÅ©¸³Æ®ÀÇ "subcat", "rate", "questiondetails", "ticketkey22", "email22" Àμöµé, ±×¸®°í Forgot Key ¼³ºñÀÇ e-mail Çʵå·Î °Ç³×Áø ÀÔ·ÂÀº SQL ÁúÀÇ·Î »ç¿ëµÇ±â Àü¿¡ ÀûÀýÇÏ°Ô ÇÊÅ͸µµÇÁö ¾Ê´Â´Ù. ÀÌ´Â ÀÓÀÇÀÇ SQL Äڵ带 ÁÖÀÔÇÔÀ¸·Î½á SQL ÁúÀǵéÀ» Á¶ÀÛÇÏ´Â µ¥ µµ¿ëµÉ ¼ö ÀÖ´Ù.
2) Cross-Site Scripting Ãë¾àÁ¡: "index.php" ½ºÅ©¸³Æ®ÀÇ "searchm" Àμö·Î °Ç³×Áø »ç¿ëÀÚ Á¦°ø ÀÔ·ÂÀº »ç¿ëÀڵ鿡°Ô ¹ÝȯµÇ±â Àü¿¡ ÀûÀýÇÏ°Ô ÇÊÅ͸µµÇÁö ¾Ê´Â´Ù. ÀÌ´Â Ãë¾àÇÑ »çÀÌÆ®ÀÇ È¯°æ ÇÏ¿¡¼­ »ç¿ëÀÚÀÇ ºê¶ó¿ìÀú ¼¼¼ÇÀ¸·Î ÀÓÀÇÀÇ HTML°ú ½ºÅ©¸³Æ® Äڵ带 ½ÇÇàÇϴµ¥ µµ¿ëµÉ ¼ö ÀÖ´Ù.

* Âü°í »çÀÌÆ®:
http://archives.neohapsis.com/archives/bugtraq/2004-12/0238.html
http://www.gulftech.org/?node=research&article_id=00056-12182004
http://secunia.com/advisories/13563/

* ¿µÇâÀ» ¹Þ´Â Ç÷§Æû:
Kayako eSupport 2.x
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ÇØ°áÃ¥ Kayako eSupport´Â Kayako FusionÀ¸·Î º¯°æµÇ¾úÀ¸¸ç ´ÙÀ½ »çÀÌÆ®¸¦ Âü°íÇÏ¿© ÃֽŹöÀüÀÇ Kayako FusionÀ¸·Î ¾÷±×·¹À̵å ÇØ¾ß ÇÑ´Ù.
http://www.kayako.com/products/fusion/
°ü·Ã URL CVE-2004-1412,CVE-2004-1413 (CVE)
°ü·Ã URL 12037 (SecurityFocus)
°ü·Ã URL 18571,18572 (ISS)