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VID 210098
Severity 20
Port 80, ...
Protocol TCP
Class CGI
Detailed Description The Kayako SupportSuite software is vulnerable to an information disclosure vulnerability via the syncml/index.php script. Kayako SupportSuite is a help desk support system written in PHP. Kayako SupportSuite version 3.11.01 and possibly other versions could allow a remote attacker to obtain sensitive information. By sending a direct request to the syncml/index.php script, a remote attacker could obtain the contents of the "$_SERVER[]" array. This array contains information like the values of environment variables, full paths to the web root and the syncml/index.php script, and the web server administrator's e-mail address.

* References:
http://www.waraxe.us/advisory-63.html
http://www.securityfocus.com/archive/1/486762/30/0/threaded
http://secunia.com/advisories/28613

* Platforms Affected:
Kayako SupportSuite version 3.11.01 and possibly other versions
Any operating system Any version
Recommendation No upgrade or patch available as of June 2014.

As a workaround, restrict access to the "syncml/index.php" script (e.g. with ".htaccess").
Related URL CVE-2008-0395 (CVE)
Related URL (SecurityFocus)
Related URL 39861 (ISS)